Terms of Use

1. Eligibility

To use the Services, you must:

• Be at least 18 years old (or the age of majority in your region)
• Have the legal capacity to enter into a binding agreement
• Use the Services for personal, non-commercial purposes

By using the Services, you represent and warrant that you meet these requirements.

2. Description of the Services

Bloodwork.org provides:

• Tools for uploading and analyzing blood test results
• Health trends, insights, and wellness recommendations
• Optional integrations with wearable devices
• Subscription-based features
• General wellness and informational content

Bloodwork.org does NOT provide medical diagnosis, treatment, or professional healthcare services.

All recommendations are for informational and educational purposes only.

3. Not Medical Advice

Bloodwork.org is not a medical provider, and the Services:

• Do not constitute medical advice
• Are not a substitute for professional healthcare
• Cannot diagnose or treat medical conditions
• Should not be relied upon for medical decisions

Always consult a qualified healthcare professional before making health decisions or interpreting lab results.

If you experience a medical emergency, call your local emergency number immediately.

4. User Accounts

To access certain features, you must create an account.

You agree to:

• Provide accurate and complete information
• Maintain and update your information
• Keep your login credentials secure
• Notify us immediately of unauthorized use

You are responsible for all activity that occurs under your account.

We may suspend or terminate your account for violations of these Terms.

5. User Content

User Content includes:

• Uploaded lab results
• Survey responses
• Notes
• Health information
• Any data or materials you submit

You grant Bloodwork.org a worldwide, non-exclusive, royalty-free license to use, store, display, reproduce, modify, and analyze User Content solely for the purpose of providing and improving the Services.

You represent that you own or have permission to upload the content you submit.

6. Subscriptions, Payments & Billing

Bloodwork.org may offer:

• Free features
• One-time purchases
• Auto-renewing subscription plans

By purchasing a subscription, you agree to:

• Pay the listed fees
• Accept recurring billing until cancellation
• Authorize us or our payment processors to charge your payment method

A. Auto-Renewal

Subscriptions automatically renew unless canceled. Renewal charges are processed at the beginning of each billing period.

B. Cancellation

You may cancel at any time.

Cancellation stops future charges but does not issue refunds for past payments unless required by law.

C. Refunds

Refund eligibility is determined by applicable law.

Bloodwork.org generally does not offer refunds for partial billing periods.

D. Payment Processors

Payments are handled by secure PCI-compliant third-party providers.

7. Acceptable Use Policy

You agree NOT to:

• Use the Services for unlawful purposes
• Reverse engineer or attempt to extract source code
• Interfere with security features
• Upload false, misleading, or harmful information
• Attempt unauthorized access to systems or accounts
• Use automated tools (bots, scrapers) without permission
• Use the Services to practice, promote, or imply medical care

We may investigate violations and take action, including suspension or legal enforcement.

8. Ownership & Intellectual Property

All materials on the Services, including:

• Software
• Algorithms
• Designs
• Graphics
• Text
• Logos
• Data analysis tools

are owned by Bloodwork.org or its licensors.

You receive a limited, non-exclusive, revocable, personal license to use the Services.

You may not copy, reproduce, distribute, modify, or create derivative works without explicit written permission.

9. Third-Party Services & Integrations

The Services may link to or integrate with:

• Wearable devices
• Health apps
• Third-party platforms

We are not responsible for:

• Their policies
• Their accuracy
• Their security
• Their actions

You are solely responsible for reviewing third-party terms and privacy policies.

10. Disclaimer of Warranties

The Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind.

We do not warrant that:

• The Services will be uninterrupted or error-free
• Data will be accurate or complete
• Recommendations will be medically appropriate
• Systems will be free from viruses or harmful components

You use the Services at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law:

• Bloodwork.org is NOT liable for indirect, incidental, consequential, special, exemplary, or punitive damages
• Bloodwork.org is NOT liable for data loss or unauthorized access
• Our total liability for any claim shall NOT exceed the amount you paid in the preceding 12 months (or $50 if no payment was made)

These limitations apply even if we have been advised of the possibility of such damages.

12. Indemnification

You agree to indemnify, defend, and hold harmless Bloodwork.org and its employees, officers, partners, and affiliates from any claims arising from:

• Your use of the Services
• Your violation of these Terms
• Your content
• Your violation of laws or third-party rights

13. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for violating these Terms or for any other reason.

Upon termination:

• Your license to use the Services ends
• We may delete your account and data per our retention policies

Sections that logically survive termination (e.g., liability limits, intellectual property) will remain in effect.

14. Governing Law

These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict-of-law principles.

Any disputes must be resolved in courts located in Delaware, unless otherwise required by law.

15. Changes to These Terms

We may update these Terms periodically.

Material updates may be communicated via email or in-app notification.

Continued use of the Services constitutes acceptance of the updated Terms.

16. Contact Us

For questions about these Terms:

Bloodwork.org – Legal Department
Email: support@bloodwork.org